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Communities > MaxiDiag Elite > MD802 > Server down ?
Server down ?

1870 Views 4 Replies Latest reply: 2015-02-09 04:38:32


  •   Level 2   
    (30) points
    GNW
    2015-01-21 08:14:39
    Is there a problem with the server ? I can't connect it always tells me its failed. Its my first time downloading updates, am I doing something wrong ? 
    Reply

  •   Level 2   
    (30) points
    GNW
    2015-01-22 00:12:06
     Hello...........Tech support...........anybody there........
    I bought this tool as I was told it was one of the best....well its not.
    I cant connect to the printer, I can't connect to the server to download an update....
    I've tried 2 different pc's with different versions of windows, no luck
    I've tried re-installing the PC suite, no luck
    This tool is useless to me now
    Please help
    Reply

  •   Level 10   
    (10965) points
    Autel Support

    2015-01-22 00:19:11 (Reply to:GNW)

     hi, what's the model and S/N? I can update my maxisys today. What's the error shown to you?
    Reply

  •   Level 2   
    (30) points
    GNW
    2015-01-22 01:55:28 (Reply to:Autel Support)
     Hi, its an MD802 All system DS
    I have managed to figure out the update problem, the pc suite needed to be updated as the version on the disc wasn't working.
    However, the problem with the printer still persists. It won't recognise the device on windows 8.......it does on another laptop with windows Vista..........is there a way to get it to work on windows 8
    Reply

  •   Level 10   
    (10965) points
    Autel Support

    2015-02-09 04:38:32 (Reply to:GNW)

     sorry that the printing driver is currently not supported on windows 8, engineers need to develop that.
    Reply
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